A man uses his laptop while sitting on his couch

William H. of Charlotte has a few questions about myCEENTAchart, and we wanted to help him clear up some of his concerns.

I’m at the age where I have a lot of doctor’s appointments, and it can be tough to keep them all straight. Can I get reminders for when I’m supposed to come to CEENTA?

You absolutely can. If you have myCEENTAchart, you have the option of getting an appointment reminder sent via email or text message.


A woman checks myCEENTAchart on her phone

I have a question for my doctor, but I’m not sure how to reach him. What can I do?

We know your doctor would love to help you in any way he can. Through your myCEENTAchart account, you can send secure messages when it’s convenient for you, even if it’s late at night or first thing in the morning. Most replies are sent within a few hours of receiving your message.


My time is usually very tight. Is there any way I can take care of some of the paperwork before my appointment?

We completely understand how important your time is. That’s why we offer pre-registration through myCEENTAchart. You can take care of a lot of the information we’ll need beforehand. That way, when you arrive on the day of your appointment you’ll just need to check in.


I want to take care of the bill from my last appointment, but I take care of all my finances online. Is there a way I can pay my CEENTA bill electronically?

Absolutely. With a myCEENTAchart account you can pay your bills right from your online portal.


Can I schedule follow-up appointments online?

Yes, you can. If you are a current patient of ours, you can request an appointment with our doctors, and will either get a call or email back with the scheduled time. Some of our doctors offer direct scheduling, which means you can search their availability and schedule an appointment then and there.


What if I don’t have a myCEENTAchart account?

We can help you with that, too. If you shared your email address with us when you registered during an appointment, check your email. You should have an email and a link with a unique code that allows you to sign up for myCEENTAchart.


If you haven’t shared your email address but would like to sign up for myCEENTAchart, visit our Patient Portal page.

We hope this helps!

 


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